Who We Are?
We are a top customer service outsourcing company, providing outsourced customer service solutions to small and medium-sized businesses. We provide a wide range of services, including (but not limited to) call center outsourcing, BPO services, back-office services, RPO services, lead generation services, and Healthcare BPO services. We offer diverse BPO services, including technical support, sales support, and customer care.
We have a proven track record of providing excellent BPO services and are well-versed in all the trends, practices, and best practices. We deliver high-quality services at reasonable pricing with excellent client service and a good commitment to quality.
Our Mission
Our goal is to provide world-class outsourcing services to our clients in the shortest possible time. Innovation is a core theme and a critical ingredient in delivering value to our customers.
Whom Do We Serve?
Our clients include IT companies, financial institutions, logistics, ecommerce, web design, biotech and pharmaceutical companies, manufacturing, energy sector, call centers, and startups. We have a strong global presence with clients all over the world. Several organizations have improved their bottom line by combining our real-world expertise and innovative solutions in outsourcing services to reduce risks and costs.
Our Value
To assist our clients in making distinct, long-term, and significant
improvements in their performance, as well as to build a great firm
that attracts, excites, develops, nurtures, and retains exceptional
people.
Our values project a core set of beliefs that drives our trusting
relationships with clients and partners. Our values reflect how we
envision serving our communities, both business and social. We seek
transformation, innovation, and learning. We are never complacent
and strive for continuous development.
Our Team
We have a team of highly experienced and skilled professionals who are capable of handling any type of BPO task with ease. We employ the right people for the right job so that you can get maximum benefits from your outsourcing investment.
Meet Our Founder
Mr. Jitendra Kabra
Founder and chief executive officer
Jitendra Kabra, (Jade Williams) the brain, soul, and powerhouse behind Hemens Business Solution has a wide experience in the business process outsourcing industry. A dedicated professional with commerce background, Mr. Kabra has closely worked with various clients in the IT sector. From cement to logistics, IT to Solar, Mr. Kabra has worked diligently for multiple industries. His diverse experience in various sectors makes his position quite unique.
With a flair for technology-based innovations, marketing mix, and outsourcing expertise, Mr. Kabra aims to make distinguished and far-reaching contributions to the outsourcing industry. Having started his career with marketing work for building material products, he soon shifted to the IT industry after bagging a job in the BPO sector. He later worked for a solar panel company in the logistics department. Client interactions in the logistics profile resulted in venturing into opening his own outsourcing company. He along with his partner laid the foundation of Hemens Business Solution.
One way to save time is to outsource some of your work. Outsourcing allows you to focus on what matters most—running your business— while someone else takes care of the details. The right outsourcing partner can help you streamline processes, reduce errors and costs, and increase productivity. Whatever your needs, we can help you out.
We invite you to contact us today if you are looking for a reliable, honest, and cost-effective customer service outsourcing solution to help you reach your business goals.